We generally ship orders within 24 hours and in most cases we manage to ship them the very same day if the order has been place before 12:00 am. Orders placed on Fridays after 12.00 am will be shipped the following Monday.
Our web store features a cutting-edge realtime integration with some of the most popular forwarding companies as DHL, FEDEX and GLS. By putting your COUNTRY in the SHIPPING CALCULATOR you will be able to know in advance the cost of the many available options.
In other words, you choose how much you want to spend and how fast you would like to receive your order and everything happens before you proceed with the order confirmation and payment procedures.
The average worldwide delivery time is 2-4 days via STANDARD services and 24-48 hors via EXPRESS services.
For more detailed information about the delivery services we invite to visit the relative forwarding companies websites:
If you need to send something back please contact us by e-mail before. If you receive a parcel that is damaged on arrival please sign ‘with reservations’. No reclamation for missing or broken items can be made after 7 days following the receipt of the order.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (PLAY Srl, Via Magenta 27, 23871 Lomagna, Italia, email@example.com, phone: 390395300351, fax: 390395301178) by means of a clear declaration (e.g. a letter sent by post , Fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. You can also electronically fill in and submit the model withdrawal form or another clear declaration on our website https://www.shippypro.com/return-form.html?return_form_id=1343. If you make use of this option, we will immediately send you a confirmation (e.g. by e-mail) that we have received such a cancellation.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We pick up the goods. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
(If you want to cancel the contract, please fill out this form and send it back.)
- To PLAY S.r.l., Via Magenta 27, 23871 Lomagna, Italia, firstname.lastname@example.org, Fax: 390395301178
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
Goods (*) / the provision of the following service (*)
- Ordered on (*) / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only when notified on paper)
(*) Delete where inapplicable.
Revocation instruction created withrechtstexter.de [https://legal.trustedshops.com/legalwizard].